CARRIAGE TERMS

Thank you for choosing Prime Axis LLC as your camping gear supplier! We are committed to providing you with efficient and secure delivery services so that you receive your desired products promptly. Below are our terms and conditions regarding domestic shipping within the United States:

1. Shipping Area
   We currently only offer shipping within the United States, including all 50 states and their territories.
2. Processing Time
   All orders are processed within 24-48 hours of order confirmation. Please note that processing time does not include weekends and holidays.
3. Shipping Time
   Once your order is shipped, shipping time is typically 3-7 business days, depending on your region and the delivery address of your order. We provide tracking information so you can always stay informed of the status of your package.
4. Shipping Costs
   Shipping costs will be calculated at checkout and vary based on the delivery address, order size, and weight. You will see the final shipping cost before completing the shopping cart.
5. Changing the Shipping Address
   You can change your shipping address through Customer Service before your order is processed. Please confirm your address information when placing your order to ensure timely delivery.
6. Undelivered and Lost Packages
   If you haven’t received your package or suspect it’s lost, please contact our Customer Service team immediately. We will assist you in tracking the status of your package and resolving the issue as quickly as possible.
7. Customer Service
   If you have any questions about shipping or require further information, please feel free to contact our Customer Service team and we will be happy to assist you.

Thank you for choosing Prime Axis LLC. We look forward to providing you with quality camping gear and an exceptional customer experience!